Contact Us

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Monday-Friday: 9am-5pm
Saturday-Sunday: Closed

If you need to cancel or modify your order, please contact us as soon as possible. 

We will make every effort to accommodate your request, but cannot guarantee that your order may be adjusted once it’s been submitted. 

Processed orders may not be cancelled or modified; you may return your item subject to DIRTY BLACK’s Online Return Policy.

A refund will proceed within 10 business days according to your card provider's policy.

If payment has already been completed by your credit card, your payment will be canceled. The cancellation may be completed in the next month.

The normal processing time to prepare your order is 1-2 business days (Monday - Friday).

After your order has been shipped, Standard shipping will take approximately 7-15 business days, Express shipping will take approximately 5-10 business days. 

Please keep in mind that during holidays or limited edition launches and restocks, this time may vary.